Terms & Conditions

Welcome to Urban Noor. By accessing and using our website or placing an order, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase.

General Information

Urban Noor is an online jewelry and fashion store operating in the United Arab Emirates. These Terms apply to all users, visitors, and customers who access our platform.

Eligibility to Use Our Website

By using this website, you confirm that you are at least 18 years old or have permission from a legal guardian to make purchases.

Product Information

We strive to display accurate product descriptions, images, and pricing. However, minor variations in color or design may occur due to screen settings or manufacturing differences.

Pricing & Payments

All prices are listed in AED (UAE Dirham) unless stated otherwise. Urban Noor reserves the right to change prices at any time without prior notice. Payments must be completed before order processing begins.

Order Acceptance & Cancellation

Urban Noor reserves the right to accept or reject any order. Orders can only be canceled before shipment. Once shipped, cancellations will be handled according to our Refund & Return Policy.

Shipping & Delivery

Delivery times are estimates and may vary due to external factors. Urban Noor is not responsible for delays caused by courier services, customs clearance, or unforeseen circumstances.

Returns & Refunds

Returns and refunds are subject to our 7-Day Refund & Return Policy. Customers must meet all eligibility requirements to qualify for refunds or exchanges.

User Responsibilities

You agree not to misuse our website, submit false information, attempt unauthorized access, or engage in any activity that may harm our platform or reputation.

Intellectual Property

All content on the Urban Noor website, including logos, images, text, and designs, is the property of Urban Noor and may not be copied, reproduced, or used without written permission.

Third-Party Services

We may use third-party tools for payment processing, shipping, or marketing. Urban Noor is not responsible for the policies or actions of these third parties.

Limitation of Liability

Urban Noor shall not be held responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.

Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and protect your personal information.

Changes to Terms

Urban Noor reserves the right to modify these Terms & Conditions at any time. Updates will be posted on this page and will take effect immediately.

Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates.

Contact Information

For questions regarding these Terms & Conditions, contact us:

Urban Noor
Email: urbannoorofficial@gmail.com